Interested in improving your communication skills and being a better Supervisor?

This program covers proven conflict resolution techniques, communication skills, productivity enhancement, motivational tactics, time management ideas and many more skills that a manager needs in order to thrive today. This program is designed to help anyone who deals with people; from the new project engineer to the experienced veteran all attendees will come away with tools that will make an immediate impact on job performance.

Topics Covered:

• Management skills for Results
  Be a leader, not a boss
• How to be a better listener
  Learn how to use active listening to make everyone around you better
• Time management ideas and tactics
  Learn how to make the best use of your time
• Motivation for Maximum Performance
  Help individual employees reach peak productivity
• Dealing with Difficult People
  Turn a problem child into a star employee
• Minimizing Conflict and Personality Clashes
  Mediate problems before they become crises
• Improving Productivity
  Put proven systems in place to make every second count
• How to Communicate with all the different players
  Learn how to adjust your communication style to deal with just about anyone
• Results-Oriented Problem Solving
  How to focus on the solutions instead of the symptoms
• How to deal with the changing worker demographics
  Improve your ability to manage the different workers we encounter today

About Kevin L. Dougherty (Consultant, Speaker, Author)

For over 30 years Kevin L. Dougherty has been speaking to the construction industry. Kevin represents a changing industry - aggressive, realistic, and open-minded. Kevin's work and education experience enables him to relate to today's problems and provides tangible solutions in an easy-to-listen style. He has taught thousands of people in various seminars. His client base ranges from family-owned businesses to corporate conglomerates.

In addition to speaking and writing articles, Kevin has served as foreperson, Journeyperson, sales manager, project manager, operations manager, corporate trainer and VP Mechanical Contractor. Kevin has also been a frequent speaker for various SMACNA, MCAA, MSCA, NECA, NFPC,  SMART, U.A. PHCC, ISA, SBA, and other trade associations.

Kevin's humorous and energetic speaking style has made him a convention favorite. He has spoken to such groups as Benjamin Moore & Co., 3M, World of Concreate, Johnson Controls, W.R. Grace, Milwaukee Tools, Ferguson Enterprises, Morton International, Manville/Schuler, and Hagemeyer Electrical Australia, just to name a few.

Kevin's ability to entertain audiences and hold their interest while getting his message across consistently makes him one of the industries top speaking and training talents.

For non-members: Reimbursement for the difference is available when you apply for membership (within 30 days from course date) and upon approval. Apply online here.